Privacy Policy

Effective Date: 30 July, 2026
Last Updated: 30 July, 2026

This Privacy Policy explains how Mohamed Aboelnaga (“we”, “us” or “our”) collects, uses, stores, shares and protects personal information when you visit mohamedaboelnaga.com, create an account, purchase digital content, enrol in a course, attend a training program, subscribe to communications or contact us.

1. Who We Are

This website is operated by:

Mohamed Aboelnaga
Website: mohamedaboelnaga.com
Country: Egypt
Contact Us: Contact Us

For the purposes of applicable data-protection laws, Mohamed Aboelnaga is responsible for deciding how personal information collected through the website and related services is processed.

2. Scope of This Policy

This policy applies to personal information processed in connection with:

Website visits;
Customer accounts;
E-book purchases;
Online reading services;
Recorded and self-paced online courses;
Live online courses;
Webinars and workshops;
In-person training programs;
Assessments and certificates;
Newsletter subscriptions;
Enquiries and customer support;
Payment and refund processing; and
Other digital content or educational services.

3. Information We Collect

3.1 Identity and Contact Information

This may include:

Full name;
Email address;
Telephone number;
Billing address;
Country or region;
Job title;
Company or organization;
Industry;
Professional background; and
Information submitted through contact, registration or enquiry forms.

3.2 Account Information

When you create or use an account, we may process:

Username or registered email address;
Encrypted password credentials;
Account creation date;
Account status;
Login history;
Authentication records;
Password-reset requests;
Devices and browsers associated with the account; and
Security or access-control information.

We do not normally have access to your password in readable form.

3.3 Purchase and Transaction Information

When you purchase a product or service, we may process:

Order or booking number;
Product or service purchased;
Purchase date and time;
Price, currency, discount and tax information;
Billing information;
Payment status;
Payment transaction reference;
Refund or cancellation records;
Invoice information; and
Payment-dispute information.

Payment-card details are normally processed directly by the selected payment provider. We generally do not receive or store your complete card number or card-security code.

3.4 E-Book and Digital-Content Access Information

To provide and protect access to e-books and other digital content, we may process:

Products associated with your account;
Licence or access status;
Access activation date;
Reading-session history;
Last-access date;
Reading progress;
Bookmarks or notes, where supported;
Device type;
Browser;
Operating system;
IP address;
Login attempts;
Concurrent sessions;
Access tokens;
Digital-rights-management information;
Watermarking identifiers; and
Suspected account-sharing or unauthorized-access events.

3.5 Course and Training Information

When you enrol in or attend a course, webinar, workshop or training program, we may process:

Enrolment status;
Course or program selected;
Attendance records;
Lesson progress;
Videos or materials viewed;
Downloads, where enabled;
Assignments or exercises submitted;
Assessment answers and scores;
Feedback and survey responses;
Questions submitted during sessions;
Completion status;
Certificate information;
Participation records; and
Communications with trainers or support staff.

3.6 Live Session and Recording Information

Live courses, webinars or training sessions may be delivered through a third-party video-conferencing platform.

Depending on the session and the platform used, we may process:

Display name;
Email address;
Attendance and joining time;
Audio;
Video;
Chat messages;
Poll responses;
Questions;
Screen-sharing content; and
Session recordings.

Where a session will be recorded, participants will be informed before or at the beginning of the session.

Participants should avoid sharing confidential, sensitive or unnecessary personal information during recorded sessions.

3.7 Certificates and Professional Information

Where certificates or completion records are provided, we may process:

Participant name;
Course title;
Completion date;
Certificate number;
Assessment result;
Attendance status; and
Certificate-verification information.

3.8 Communications and Support Information

When you contact us, we may process:

The contents of your message;
Email correspondence;
Contact-form submissions;
Customer-support requests;
Refund and cancellation enquiries;
Technical information;
Screenshots;
Complaint records; and
Records of our response.

3.9 Newsletter and Marketing Information

Where you subscribe to marketing communications, we may process:

Name;
Email address;
Consent status;
Subscription date;
Subscription source;
Email delivery status;
Email opening or link-interaction information, where enabled;
Communication preferences; and
Unsubscribe records.

You may withdraw your marketing consent at any time.

3.10 Website and Technical Information

We may collect:

IP address;
Browser type and version;
Device type;
Operating system;
Referring website;
Pages viewed;
Session date, time and duration;
Website errors;
Performance information;
Security logs;
Fraud-prevention information; and
General website-interaction information.

3.11 Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, session storage and similar technologies to:

Operate the website;
Maintain account sessions;
Remember shopping-cart contents;
Process checkout;
Authenticate course and e-book access;
Store privacy preferences;
Improve website security;
Analyze performance;
Understand website usage; and
Measure marketing activity where consent has been provided.

Further information is available in our Cookie Policy.

4. How We Use Personal Information

We may use personal information to:

Create and manage customer accounts;
Process purchases and payments;
Deliver e-books, courses and training services;
Provide secure access to digital content;
Manage course enrolments and attendance;
Track course progress and completion;
Administer assignments, assessments and certificates;
Deliver live online sessions;
Communicate schedule changes and service information;
Provide technical and customer support;
Process refunds and cancellations;
Prevent fraud, account sharing and unauthorized distribution;
Protect intellectual property;
Improve content, courses and customer experience;
Maintain accounting and transaction records;
Monitor website security and performance;
Send newsletters or promotional communications where permitted;
Respond to legal requests;
Establish, exercise or defend legal claims; and
Comply with legal and regulatory obligations.

5. Legal Grounds for Processing

Depending on the circumstances and applicable law, we may process personal information where:

Processing is necessary to perform a contract with you;
Processing is necessary to take steps requested before entering a contract;
You have provided consent;
Processing is necessary to comply with a legal obligation;
Processing is necessary for legitimate operational, security or business interests, provided those interests do not improperly override your rights; or
Processing is necessary to establish, exercise or defend legal rights.

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect processing completed before consent was withdrawn.

6. How We Share Information

We may share relevant personal information with service providers that help us operate the website and deliver our services, including:

Website-hosting providers;
WordPress and WooCommerce service providers;
Payment gateways and financial institutions;
Learning-management platforms;
Online e-book readers and DRM providers;
Video-hosting platforms;
Video-conferencing providers;
Email-delivery and newsletter providers;
Customer-support providers;
Analytics providers;
Cybersecurity and fraud-prevention providers;
Backup and cloud-storage providers;
Certificate-generation services;
Accountants, auditors, lawyers and professional advisers; and
Government authorities, regulators or courts where legally required.

Service providers should receive only the information reasonably necessary for their assigned function.

We do not sell personal information.

7. International Data Transfers

Some providers used to host the website, deliver video, process payments, send email, provide online learning or manage digital content may process information outside Egypt.

Where information is transferred internationally, we will take reasonable steps to use appropriate contractual, organizational and technical safeguards and comply with applicable data-transfer requirements.

The exact transfer arrangements depend on the service providers selected for the website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

Maintain customer accounts;
Provide purchased content or course access;
Maintain training and certificate records;
Complete transactions;
Fulfil accounting, tax and legal obligations;
Resolve complaints, refunds or disputes;
Prevent fraud and misuse;
Protect intellectual property; and
Establish or defend legal claims.

Retention periods may vary according to:

The type of product or service;
Whether access is ongoing;
The type of information;
Legal and accounting requirements;
Security requirements; and
Any ongoing dispute.

When information is no longer required, it may be securely deleted or anonymized.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against:

Unauthorized access;
Accidental loss;
Destruction;
Misuse;
Alteration;
Fraud; and
Unauthorized disclosure.

Measures may include:

Encrypted website connections;
Access controls;
Authentication;
Secure payment processing;
Software updates;
Monitoring;
Security logging;
Backups;
Limited administrative access; and
Digital-content access controls.

No website or internet-based service can guarantee absolute security.

You are responsible for keeping your login credentials confidential and notifying us promptly if you suspect unauthorized account access.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

Ask whether we process your personal information;
Request access to your information;
Request correction of inaccurate information;
Request deletion of information;
Withdraw previously provided consent;
Request restriction of processing;
Object to certain processing;
Object to direct marketing;
Request information about recipients of your information; and
Submit a complaint to the relevant regulatory authority.

Some rights may be limited where information must be retained for legal, accounting, contractual, security or fraud-prevention purposes.

To submit a request, contact Contact us with the subject:

Privacy Rights Request

We may need to verify your identity before processing the request.

11. Marketing Communications

We will send promotional or marketing communications only where we have an appropriate legal basis, including consent where required.

Marketing messages will:

Identify the sender;
Describe their promotional nature where appropriate; and
Provide a practical method for unsubscribing.

You may unsubscribe at any time using the link provided in the message or by contacting us.

Account, payment, booking, course, certificate, security and service-related messages are not marketing messages and may still be sent where necessary to provide the purchased service.

Egypt’s data-protection framework places specific restrictions on direct electronic marketing and requires prior consent and an effective withdrawal mechanism.

12. Children’s Privacy

The website’s purchasing and account services are not intended for independent use by children under 18.

Where a course or educational product is intended for a younger audience, enrolment and payment should be completed by a parent, guardian, school or authorized organization.

We do not knowingly collect children’s personal information without the required authorization or consent.

13. Public Participation and Community Features

Where a course includes public comments, discussion forums, group chats or community areas, information posted by participants may be visible to other registered users.

Participants should not publish:

Sensitive personal information;
Confidential business information;
Private contact information;
Passwords;
Payment details; or
Content belonging to another person without permission.

14. Third-Party Websites and Platforms

The website may contain links to third-party websites, social-media services, payment providers, learning platforms or video services.

Third parties operate under their own privacy and security practices.

We are not responsible for the privacy practices or content of external services that we do not control.

15. Cookies

Information about cookies and similar technologies is available in our Cookie Policy.

You may also manage your preferences through the Cookie Settings link displayed on the website.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes to:

Our products and services;
Website functionality;
Course-delivery methods;
Service providers;
Security practices; or
Legal and regulatory requirements.

The revised version will be published on this page with an updated “Last Updated” date.

17. Contact Us

For privacy enquiries, contact:

Mohamed Aboelnaga
Website: mohamedaboelnaga.com
Contact Us